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Customer details

Your name

Customer name (required)

Address (required)

Address

City/town

Region

Postcode

Country

Company reg. no.

Telephone (required)

Email (required)

Website

General information

1. What is your industry sector?

2. What is the nature of your business and the range of products you provide? Are we able to view samples?

3. Are your logistics currently with a third party supplier or do you manage this in house?

4. If with a third party supplier, please provide details.

5. What are the key drivers behind you reviewing your current logistics solution?

6. Describe the channels that you sell your products into.

7. What is the average order value?

8. When do you plan to start your project?

Order preparation

9. If possible, please email to us in excel format a historical breakdown of the last quarter's shipping.

10. Number of Orders per month?

11. Please provide information on quarterly volumes in order to establish trends or seasonal shipping.

Q1:

Q2:

Q3:

Q4:

12. Number of lines per order?

13. Will serial number tracking be required on shipment? If yes, what percentage of the orders will require serial number tracking?

14. What percentage of the orders will be shipped as Parcels/Pallets?

15. Can the product be shipped out in the packaging it arrives in or do you require re-packing services? Please describe the packaging process in detail.

16. Will the product require special packing, kitting, labeling or any other special operation? If Yes, please give details

Storage requirements

17. What is the total number of active lines stored? Example: 1 Line = T-Shirt/White Colour/ Size XL

18. Please provide an example of existing Product codes used. Are the products individually bar-coded?

19. How many pallet positions would you require for the storage of your product range - based on dimensions of: 100 (W) x 120 (L) x 150 (H) cms

20. If you are unable to quantify space in terms of pallet positions please describe how your product range is currently stored and email digital photographs to us.

21. Please explain any special storage and inventory control requirements you may have (i.e. high value, hazmat, perishable, temperature sensitive, oversized, fragile).

Delivery of goods

22. What is the percentage of box and pallet on receiving?

Box:

Pallet:

23. What is the percentage of single and mixed lines in boxes received?

Single:

Mixed:

24. What percentage of single and mixed lines in pallets received?

Single:

Mixed:

Marketing

25. How did you find ILG?

26. What Search Engine Did you use?

27. What words did you use to search?

28. Did you choose a P.P.C. or S.E.O. link to our website?