08th January 2024
Carrier Service Updates
We have compiled the links to our carriers for quick access to their service updates pages.
My ILG
Welcome to the ILG customer portal. Log in to make your fulfilment and delivery bookings, or check below for the latest customer updates. For specific queries, please call us on
0344 264 8000
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Your Latest Updates
08th January 2024
Tax changes in Singapore and Norway which may affect your shipments
We have an important update for you about various tax changes in Singapore and Norway which may affect…
21st September 2023
2023/2024 Temporary Peak/Demand Surcharge by UPS
With the holiday season just around the corner, the number of parcels moving through the global network is…
13th July 2023
Possible UPS strike action in USA
As you may be aware from the media coverage, UPS in USA, and the International Brotherhood of Teamsters…
20th June 2023
Update on The Windsor Framework
ILG (and our parent company, Yusen Logistics) continue to closely monitor developments with regards to the implementation of…
19th June 2023
Changes to Postcode Requirements for Shipments to the Republic of Ireland
You may be aware that The Republic of Ireland has a postcode system called EIRCODE which provides a…
17th April 2023
Notification of Revised UPS Surcharges
UPS has been closely monitoring events related to the global coronavirus pandemic and continues to support the needs…
28th March 2022
Notification of DHL Emergency Situation Surcharge (ESS) Adjustment, 10th April 2022
As market conditions continue to evolve with the ongoing situation, the Emergency Situation Surcharge (ESS) imposed by DHL…