Customers in the EU? Choose ILG Fulfilment

If you’re a UK brand looking for more customers in the EU, ILG makes it faster, easier and more cost-effective to fulfil your e-commerce orders. Three years on from Brexit, many UK companies still struggle to reach and retain EU customers due to cross-border delays and higher shipping costs.

With ILG you can free-up your EU fulfilment, ease admin and cut duty payments by relocating your stock to one of our fulfilment centres in Poland.

Find out more

Grow Your EU Customer Base

ILG is helping dozens of UK brands overcome the logistical headaches caused by Brexit, and take full advantage of the huge EU e-commerce market. Alongside our 10 UK facilities, we run two high-spec fulfilment centres in Poland, with a new bespoke 40,000m2 unit opening in 2024.

Stocking in the EU:

“It made total sense for us to set up inside the EU as quickly as possible and fortunately ILG were working hard to get the warehouse in Wroclaw ready…”
Nick Pecorelli, Founder, Little Green Radicals

Read how ILG helped Little Green Radicals to save time, effort and money by relocating their stock to Poland.

Your Perfect EU Fulfilment Hub

Strategically located in Western Poland at the heart of the EU, our fulfilment centres are close to the border with Germany (Europe’s biggest e-commerce market), within easy reach of Leipzig (home to many carrier hubs) and near the main rail freight connection to China.

Fulfilment in Poland makes good economic sense, with labour rates and operating costs significantly below those for most other EU countries. With its excellent road infrastructure and highly skilled labour force, Poland is attracting significant foreign investment and rapidly growing its warehouse capacity.

Our UK and EU Fulfilment Centres >

Expert Help with Your VAT

ILG’s tax compliance partners get you up and running quickly and support you fully as you trade from Poland. We partner with an independent 90-strong team of international tax and accounting professionals who service clients in more than 60 countries.

From registration and invoice requirements to filing VAT returns and efficiently reclaiming your tax, we’ll help you cut through the red tape in local language and take care of every aspect of your VAT and other compliance needs.

Find out more and download your free VAT Guide Poland >

How to Expand Your Brand Across Europe

Already worth £642 billion, EU online sales are set to grow annually by 12% until 2026. See how ILG can help to grow your European sales.

Read our blog:

‘Expanding Your E-Commerce Business into Europe: What You Need to Know’ >

“Following a very aggressive implementation timetable, fulfilment with ILG in Poland went live in June 2022. Despite the demanding timetable, the desire to exceed expectation from the Poland team was tangible, this was evident from my first visit and how immaculate the warehouse had been laid out and pick faces set-up. The team did not disappoint – fulfilment from the first day was within KPI. The opening of the Polish warehouse further cements a 5-year commercial relationship with ILG who now operate two fulfilment centres (in UK and EU) for Buster and Punch.”

Global Head of Supply and Logistic Operations, Buster + Punch

“ILG has been our long-standing 3PL partner in the UK market – sending our products all over Europe for us. When we heard that ILG would open a warehouse in Poland we saw a huge potential to reach our customers even more quickly and efficiently. Usually there are all sorts of operational barriers and challenges to opening an additional warehouse location but ILG’s set up made the process swift and efficient, like an extension of their existing service and functionality. With the new location operating through the same management and customer service team we were already used to in the UK we felt supported all the way through, and it’s been a very smooth experience!”

General Manager Europe, Malin and Goetz

“Availability is king. Servicing our customers and consumers in Europe in an efficient way was impossible in Q1, but the operational step-change delivering through ILG Poland has been pivotal to this year’s European growth.”

Suzanne Coulton, Chief Operating Officer, The INKEY List

Read our case studies >

Getting You Started

ILG offers everything you need to get you trading effortlessly from inside the EU:

Fast integration and onboarding
Freight forwarding and customs expertise
Award-winning customer services team
E-commerce and retail fulfilment services
Partnerships with VAT and legal specialists
Highly skilled local fulfilment staff
Access to 118 Yusen facilities across Europe

Speak to one of our EU fulfilment experts

Winner:
Excellence in Customer Service 2023

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