Helen Nichols

Facilities, Environmental and Sustainability Manager

What did you do before you joined ILG?

I have been employed by ILG for the past fourteen years. Prior to that I worked for a Swedish manufacturing company where I was a Team Leader responsible for a medical contract. I worked for the company for ten years until I was made redundant when the company relocated.


Why did you join ILG?

I noticed an advert in my local newspaper for a Receptionist at ILG. I sent in my CV and was invited for an interview. To my surprise, as I had no reception experience, they offered the job to me and as they say the rest is history!


What does your job involve?

Since joining ILG in 2002 I have worked my way up from Receptionist to my current role of H&S/Facilities Manager.

My job is different every day and can involve anything from fixing a leak in the roof to working with contractors planning the opening of a new warehouse.

I am also responsible for managing health & safety which involves undertaking and reviewing risk assessments and making sure that staff have relevant and up to date training, as well as updating our policies and procedures to name a few.


What development opportunities have you had?

Whilst in my health & safety role ILG has been awarded two Silver RoSPA Awards and in the last two years we have been awarded Gold which I am incredibly proud of.

ILG has also given me the opportunity to achieve my IOSH Managing Safely qualification as well as attending numerous ACAS and in-house training courses

which has enabled me to progress my career from Receptionist to my current role.

I also get involved in working with the Finance Director to set the facilities budget which I manage. I am Chair of the social committee which organises social events during the year and I manage a budget for this too. I am also on the H&S Committee and work closely with our H&S Consultant.


What training and development opportunities have you had at ILG?

In the fourteen years that I have worked for ILG we have grown from just one warehouse of approximately 22,000 sq. ft. to now having five sites with approximately 105,000 sq.ft. Although the company has grown to meet the demands and expectations of our clients, staff incentives are still very important to the Directors and we have numerous benefits including birthday leave, staff member of the month, bonus and a health cash plan which helps with medical costs.


What advice would you give to anyone thinking of applying?

If you are considering working for ILG I would say go for it, the work is fast paced but it is enjoyable, you will be working with a great team of people. The Directors have great vision and I believe with this team leading us the company will continue to grow and there will be opportunities to develop your career, so what are you waiting for!!!!