The ILG Story

We love positive feedback from our valued customers, and being partners in @dockandbay continued growth journey! “We are known for our sustainable products, fun/unique customer service and supersonic fast deliveries. Finding a fulfilment centre that can uphold our reputation isn’t easy but ILG really is it! They treat every single order with a personal touch, and this has consistently given us enormous confidence over peak seasons. They clearly are leading the way in their field as they have been a massive support to the growth of our business!” Head of Customer Service and Operations, Dock and Bay

Online shopping hasn’t just revolutionised the way customers buy; it’s also revolutionised the returns process. The question for e-commerce businesses is this: how can online returns be a) managed, and b) mitigated? In our blog, we’ll take a look at how to balance both, and highlight the opportunities that careful analysis of consumer trends can bring. Read more on the link in our bio.

Green Energy – by switching all our sites to Green Energy contracts we are making significant carbon footprint savings across all warehouses and offices. Electric Car Chargers – these charging points make it easier for employees and visitors to charge their electric vehicles. Skylights – having extensive skylights means natural light can be let into our warehouses, reducing the number of lights that need to be switched on. Cardboard Balers – all ILG paper and cardboard packaging is made from recycled and recyclable materials. Every week we send over six tonnes of cardboard for recycling. Solar Panels – some ILG sites are equipped with solar panels which are a renewable power source that does not emit carbon. Green Champions – at each ILG site we have allocated green champions who promote our environmental projects and make sure we recycle, replace, reuse and reduce wherever possible. Sensor Lights – motion sensors increase how effectively we use LED lighting by detecting movement and only switching on LED lights when needed. Zero-Landfill Waste – we reduce waste wherever possible, and none is sent to landfill. 100% of our waste is either recycled or used as fuel in the energy-from-waste process to generate electricity.

How Your 3PL Can Fulfil Orders in the European Market. For e-commerce businesses growing into EU markets, reliable European fulfilment is the first step on your path towards international success. Read more on the link in our bio.

Last week we were welcomed by our charity of the year The Rockinghorse Children’s Charity. Their Christmas Star campaign brings Christmas to thousands of children across Sussex. @rockinghorse67 Children’s Charity lit up the Royal Alexandra Children’s Hospital in Brighton with a magical light display, to wish all the children and their families a very Merry Christmas and to thank the staff who are working there this Christmas.

The last five years have seen several US beauty brands launching into the UK market. These include the recent arrival of Bobbi Brown’s @jonesroadbeauty make-up brand, one of ILG’s newest clients. While these US brands have gone down well with British consumers, they will all testify that cracking the UK is far from plain sailing. So, as an American beauty brand keen to enter the UK, what do you need to know? Read more in the link in our bio.

Thank you to our incredible clients, partners, and staff for your support throughout 2022. We have donated £1000 to Sponsor a Star with @rockinghorse67 Children’s Charity, ILG’s charity of the year. This much-needed money helps to improve the lives of children and their families in hospital over Christmas. From everyone at ILG, we wish you a wonderful Christmas and a happy and healthy New Year!

Thank you to all our staff, who helped ILG deliver our biggest Peak ever! Take a look at some of our standout stats… #fulfilment #blackfriday #logistics #ecommerce

Choosing to outsource your beauty fulfilment, whether for the first time or when moving to a new 3PL provider, is a big decision and one that is crucial to get right. Read our 4 top tips – the key factors that contribute to a fruitful, long-term partnership. In the link in our bio!

Omnichannel fulfilment is the provision of fulfilment services for all of a brand’s retail channels, encompassing e-commerce D2C, as well as retail and wholesale B2B fulfilment. For many brands these services are split between multiple fulfilment partners… but there are many benefits of bringing them all together, from improved efficiency to a single view of inventory. Find out more in our latest blog in the link in our bio!