Office team member talking to a colleague

Systems Integration Manager


Location: Flexible working location, this role can either be office based, hybrid or home based, there will be travel to ILG sites when required

Hours: 40 hours per week, 9am – 6pm Monday to Friday

Salary: Competitive salary dependent on experience

About us

We’re an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business – we invest in training and development, recognising and rewarding our people’s achievements and creating opportunities for them to progress within our business. We understand the importance of making time to unwind and have fun, so we fund a number of social events, including our amazing annual party. So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.

The role

You will be reporting to the IT Director and will be responsible for the management of ILG’s Systems Integration function, ensuring ILG’s technology landscape is able to meet the strategic needs of the business and our clients, through better integration . The key responsibilities of the role will include:

  • Integration of customer eCommerce / ERP platforms, with ILG’s Warehouse Management system(s)
  • Integration of ILG’s applications with other systems and services (e.g. Carrier Management System, CRM, Finance and Marketing platforms)
  • Provide 2nd /3rd level support services, to internal users and external customers
  • Line management to small team of internal Systems Integration Analysts
  • Vendor management and project roadmap planning with external Systems Integration Partner
  • Management of Systems Integration budget, including external spend and cost recovery
  • Build and maintain partnerships within the business, and develop relationships with key external parties to understand requirements from Systems Integration technology
  • Develop and drive ILG technology roadmap, to achieve company strategy
  • Supports integration projects throughout the development lifecycle, from discovery, through to implementation and operation
  • Drive continuous improvement and innovation within area of responsibility (e.g. accelerated time to market for new business systems integration)
  • Ensures all interfaces and technical dependencies are documented and maintained
  • Contributes towards the technical execution of the company and IT strategy
  • Supports the IT Director, as required

What we are looking for

  • Good knowledge of Integration methods, communication protocols and best practice
  • Systems Integration platform experience, ideally Jitterbit Harmony
  • Familiar with message broker technologies, ideally Solace (desirable)
  • Familiar with observability and log shipping platforms, ideally Elastic (desirable)
  • IT management experience, and or previous experience working as a Systems Integration Analyst, Engineer or Manager
  • Knowledge of business processes within 3PL / Logistics sector (desirable)
  • Business analysis and problem-solving techniques (desirable)
  • Ability to operate at a strategic level, as well as get into the detail as required
  • People management and leadership experience
  • Excellent communication skills
  • Ability to work to agreed timelines, and work under pressure
  • Excellent project management skills and qualifications (desirable)

The Benefits:

  • Competitive salary depending on experience
  • Flexible working location, this role can either be office based, hybrid or home based, there will be travel to ILG sites when required
  • Company Bonus scheme (£300)
  • Pension, Life Assurance, Healthshield Cash Plan and Discount Perks
  • 25 days holiday (plus Bank Holidays), with the option to buy/sell holiday
  • Birthday leave
  • Dedicated rest areas with free tea and coffee plus monthly fruit baskets
  • Free on-site parking plus free electric car charging points, at certain sites
  • Dedicated platform for learning and development
  • Staff member of the month rewards
  • Monthly company social events and an annual awards ceremony
  • Employee assistance programme to promote mental health wellbeing
  • Cycle to work scheme