Warehouse Team Leader


Location: Northampton

Hours: 40 hours per week, rotating between 6am – 2pm and 2pm – 10pm, including weekends

Salary: £25,440 – £27,946 per annum, depending on experience


About us

We’re an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business – we invest in training and development, recognising and rewarding our people’s achievements and creating opportunities for them progress within our business.  We understand the importance of making time to unwind and have fun, so we fund a number of social events, including our amazing annual party. Each year we celebrate in style, present our annual employee awards and recognise the people that make our business so special.  So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.

The role

Warehouse Operations are at the heart of what we do. Our customers choose ILG because our attention to detail across services like picking, embroidery and engraving adds something special to their brand.  As a Warehouse Team Leader, you will direct and supervise all warehouse activities in your designated area, including:

  • Responsibility for the overall productivity within your designated team
  • Actively support operational change whilst effectively minimising disruption to production and service
  • Managing and co-ordinating operational activities
  • Attending and chairing briefings, when required
  • Conducting regular team briefings with your own staff
  • Communicating issues and information to your line manager

What we are looking for

  • Previous experience in a supervisory role in a warehouse operation (desirable)
  • Experience and knowledge of warehouse operations to effectively manage designated area to provide an excellent level of customer service
  • Ability to support the Warehouse Manager in the performance management, development, mentoring and coaching of members of designated team
  • Ability to coordinate and delegate within a team whilst remaining operationally hands-on
  • A methodical approach and the ability to prioritise workload and tasks
  • An understanding of, and ability to apply warehouse, health & safety and security laws and regulations
  • An understanding of 3EX.Net warehouse management system (desirable) and MS office packages (Excel, Word, Outlook)

The Benefits:

  • Company Bonus scheme (£300)
  • Pension, Life Assurance, Healthshield Cash Plan and Discount Perks
  • 22 days holiday (plus Bank Holidays) increasing to 25 days after 2 complete holiday years, with the option to buy/sell holiday
  • Birthday leave
  • Dedicated rest areas with free tea and coffee plus monthly fruit baskets
  • Free on-site parking
  • Dedicated platform for learning and development
  • Staff member of the month rewards
  • Uniform and full PPE provided
  • Monthly company social events and an annual awards ceremony
  • Employee assistance programme to promote mental health wellbeing
  • Cycle to work scheme