Robert Wood

Careers > Starting Out

Robert’s Apprenticeship

“Why not apply to ILG and see what awaits?”

What did you do before you joined ILG?

Before I joined ILG, I was a self-employed construction worker. I worked with multiple companies, from bricklaying to carpentry and joinery firms – you name it I’ve done it!

Why did you join ILG?

In 2017 I moved to Crawley, and I met somebody from WorkAid who told me about working for ILG, and it sounded exciting.

What does your job involve?

As a Contract Coordinator it’s my responsibility to make sure that the day-to-day operation runs smoothly on the e-commerce account I look after. From making sure that we are providing the best service for our client, answering customer service queries and providing support for the Warehouse Assistants. My job involves a lot of organisation.

What do you like most about your job?

While working in this supervisory role, the thing I like the most is training people, and giving them an opportunity to reach their full potential at ILG.

How would you describe the opportunities for promotion?

I would say it’s a good company for progression. As long as you put in the work and show willingness to learn, you can go a long way at ILG.

How would you describe the training you have received?

My experience with training is good. When I was an Apprentice I had the support from team leaders to learn about my day-to-day warehouse duties. As a Supervisor I had the best training from my Section Manager who trained me, from running shifts and covering all aspects of my job.

What advice would you give to anyone considering applying to ILG?

Definitely do it! It’s a good warehousing experience and there is a lot you can learn and better yourself.

What advice would you give to anyone considering applying for an Apprenticeship at ILG?

For me the Apprenticeship was the best opportunity I grabbed. I have worked in most of the ILG sites. Now I have a Warehousing and Storage Level 2 Certificate and I’m a Contract Coordinator. I have gained other qualifications too.

“Why not apply to ILG and see what awaits?”

Thalia Ward

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