Case Study

Charlotte Tilbury: Cosmetics with Star Quality

As a make-up artist of more than 20 years, Charlotte Tilbury has an incredible portfolio of clients in the world of media and show business and has poured all of her industry secrets, passion and know-how into creating her own range of cosmetics.

“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”

Head of Operations, Charlotte Tilbury

Beautifying the Brand Experience

Our beauty fulfilment services provide global logistics support and management specifically for the fashion and beauty industry, with an activity-based pricing structure that offers a solid start point. In addition to handling all inbound deliveries to our warehouse, fulfilling wholesale orders and daily consumer orders for same-day dispatch, we play an active part in enhancing the Charlotte Tilbury brand.

This ranges from innovative ideas for bespoke packaging to high-end customer support, and our clean re-work facility has packed high volumes of product into gift sets for onward dispatch at peak times.

From Start-Up to Global Growth

The Charlotte Tilbury make-up range originally launched in the UK (CharlotteTilbury.com, Selfridges and Net-A-Porter.com) and quickly grew to export globally. This has led to a fairly aggressive growth plan, requiring the support of a third party logistics company with expertise in shipping high-end beauty products to wholesale, retail and private individuals around the world, and a track record of supporting growth.

Powerful Purchasing

Expert analysis and reporting is all included and our purchasing power gives Charlotte Tilbury access to privileged rates with a network of partners across the world.

For more information about Charlotte Tilbury, visit
www.charlottetilbury.com

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