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In March 2004, Matthew Malin and Andrew
Goetz first opened their doors in New York’s
Chelsea neighbourhood with a modern, local
apothecary approach to luxury skincare. The
mission was simple: To provide easy-to-use
treatments that are both gentle and effective.
Women and men with all skin types.
(MALIN+GOETZ) is a unique yet mainstream skincare brand; it is one of very few
unisex skincare lines and their approach to production means the products are
suitable for all types of skin. The brand has followed a rare business plan based
almost entirely on organic growth. Following on from their success in the USA,
(MALIN+GOETZ) began expanding their UK operation in June 2016 beyond
high end department stores and needed to source an experienced fulfilment
ILG gives us the confidence that every order shipped will be treated with the upmost care and attention, delivering an excellent service to our customers.
UK Managing Director, (MALIN+GOETZ)
ILG’s ability to support (MALIN+GOETZ) with storage, wholesale, e-commerce operations and luxury packaging enabled the company to open in London with ease. As with many of ILG’s fashion and beauty clients, (MALIN+GOETZ) has very specific packaging and storage requirements. ILG’s ability to gift wrap, source luxury packaging and offer a wide range of carriage options was crucial to (MALIN+GOETZ) as they sought to maintain the quality they have in the USA during their UK retail expansion. The flexibility ILG offers is crucial for (MALIN+GOETZ) and the knowledgeable account management service assigns a dedicated account executive to monitor all shipments and quickly resolve any issues that might occur. ILG enables (MALIN+GOETZ) to concentrate on establishing their business in the UK while ILG comprehensively manages their logistics.