Case Study

Self-Portrait: Beautiful Fashion for All Women

Self-Portrait is a fashion label launched in 2013 by Central Saint Martins graduate Han Chong. The label is stocked by major international retailers including Selfridges, Nordstrom and Net-a-Porter, as well as its own online shop.

“ILG are a fantastic support to our brand and are always happy to help. They provide a high-quality and efficient logistics service whilst maintaining strong communication and a can-do, friendly attitude.”
Brand Manager, Self-Portrait

Seamless Transition

ILG fulfilment has provided Self-Portrait with a seamless transition from a small clothing start-up to a well-known, rapidly expanding business, managing the label’s growth from 20,000 to 60,000 units per season. As with all major accounts, Self-Portrait has a dedicated Customer Relationship Manager who personally supervises its supply chain from manufacture to final delivery.

Our Fashion Fulfilment service handles both small customer orders and large retailer quantities and our expertise in high-end fashion means we have reliable picking, packing and returns procedures that ensure Self-Portrait maintains high-quality customer care and timely dispatch. Our purchasing power also means Self-Portrait makes significant savings with all major couriers.

Demand for Outsourcing

Featured in magazines such as Vogue, Elle and Fashionista, Self-Portrait has enjoyed rapid success and was quick to realise that demand would soon surpass the capabilities of its own in-house logistics operation.

Fashion Know-How

The company needed a logistics partner that understood the fashion business and had a proven track record for delivering a very high standard of service.

For more information about Self-Portrait, visit

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