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We see to it personally that our customers get the best carrier for each order at a competitive price with the full support and tracking of our in-house customer services team.
As the delivery and distribution experts, we have access to an even broader range of carriage and courier options, allowing us to negotiate the best possible rates on your behalf.
We have always worked with a range of leading global courier services, which means you’re not tied to one carrier for all your deliveries and can choose the best option for each order.
With our unique customer interface, you can choose the best delivery option for your consignment, print out your label and receive your invoice and report, all with one click.
Like all our services, we’ve designed this system to suit our customers. We keep things simple, smart and streamlines.
Our longstanding relationships and high delivery volumes give us the purchasing power to negotiate much more competitive rates than you could get by going direct to one carrier service, and our customers love the absence of those nasty accessorial surcharges.
We monitor all our customers’ deliveries from our offices in West Sussex, which means that you’ll get a dedicated, English speaking customer relationship manager handling any enquiries and offering expert advice on issues like import, export and Customs clearance.
“The staff at ILG are always responsive. They act quickly to resolve our queries and nothing is ever too big a problem for them.”
Trend - Building Energy Management System Manufacturer
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“The ILG Global Import Courier service is a fantastic solution for our business, saving money and giving us a far more reliable service. Working with ILG is not just an outsourced contract, it’s a real partnership, and it’s all the little things they do that make the partnership really work.”
Nuvias - IT Product Distributors
“The status of ‘preferred supplier’ to Sunseeker is not given lightly, given our stature in the industry, so clearly over the last eight years ILG has proven its ability to provide us with efficient courier services on a worldwide basis. As such we are extremely pleased to be working in partnership with ILG.”
Sunseeker - Luxury Motoryachts