ILG: Award-Winning Global Fulfilment & Delivery Experts
Looking for an award-winning global fulfilment or delivery partner to deliver in the UK or abroad? At ILG, we help ambitious brands to fulfil their online sales, stock retail networks and transport high-value goods to national and global destinations. When it comes to customer satisfaction, we promise to deliver.
We specialise in efficient, added-value e-commerce and retail fulfilment for premium brands on a global scale. From online checkout to doorstep delivery, our expert people, bespoke facilities and latest tech take extra care of your orders at every stage.
Partner with ILG to get your products from A to B quickly, reliably and at the most competitive rates. Benefit from our close ties with the world’s top carriers and choice of fully managed delivery and freight services.
Choose ILG for great people and winning technology, backed by decades of happy clients and satisfied end-customers. That’s why brands around the world select us as their third-party logistics (3PL) partner.
Member of the British International Freight Association
ISO 14001: 2015 Certificate Number: GB01998
Global Logistics
From e-commerce fulfilment to wholesale and retail, our global logistics capabilities give your customers the same high quality of service wherever they are in the world. With facilities in the UK, and in mainland Europe, you can be sure to get the highest level of expertise and professionalism every time, across every retail channel.
Returns have become an inevitable part of online shopping, and in the beauty industry, they play a significant role in customer satisfaction and brand loyalty.
“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”
Operations Director, Charlotte Tilbury
“ILG gives us the confidence that every order shipped will be treated with the utmost care and attention, delivering an excellent service to our customers.”
UK Managing Director, MALIN+GOETZ
“We always strive to offer the best customer experience possible, and we knew that to grow in a new market we’d need best in class shipping and fulfillment for our customers. We wanted to make sure we were properly set up operationally before investing into a new market, and we chose to partner with ILG to do so.”
We are thrilled to announce that ILG has been awarded the prestigious RoSPA Gold President’s Award for 2024. This award is made for ‘sustained achievement’ after winning 10 consecutive RoSPA Gold Awards. Read more in the blog on the link in our bio!
The Beauty Vibe, Series 2! Last week we visited London and Brighton with @vibepartners to film consumer interviews and gather juicy insights for the next Beauty Vibe panel event, coming soon!
🌸✨ Happy International Fragrance Week! ✨🌸
This week, we’re celebrating our clients whose businesses thrive on the essence of fragrance!
Explore our beauty fulfilment services and discover how we can elevate your fragrance brand on the link in our bio! 🌟
#InternationalFragranceDay #ScentedSuccess #Fulfilment
🌿♻️ Let’s celebrate Global Recycling Day together! At ILG, we’re all about showing love for our planet 🌍💚 Join us on our mission for a more sustainable future!
#Recycling #WeAreILG #Sustainability
We are so excited to be sponsoring the @cew_uk Awards again this year! ✨
Yesterday, we attended the 2024 CEW Product Demonstration Event. We had so much fun catching up with some of our clients, networking with spectacular brands and visiting the 2024 award entry stands.💄
Wishing everyone the best of luck. 🤞
#CEW #Logistics #Fulfilment #Beauty
Invest in Women: Accelerate Progress.
“As the HR Director at ILG, I believe we do more than just talk about investing in women. Whilst 41% of our employees are women (more than many other companies in our industry), it goes further than that – 68% of our team leaders are women, and 44% of all managers. Women are also represented at Executive team and Board level. In the last year we internally promoted more than 40 colleagues into new roles, with more than 40% of those promoted roles being taken by women. We recognise that there is always more that can be done, but here at ILG, we aim to pave the way for progress, ensuring all our employees have the opportunity to shine and succeed.”
Kristine Pollock, HR Director
Find out more on the link in our bio!
#InvestinWomen #AccelerateProgress
Last week, our Marketing Team team visited our good friends @curtis.packaging for a tour of their facility. The visit was so insightful, we’re grateful for their time and the opportunity to learn all about the print process.
Meet our Team!
Sam Haggar, Billing Analyst
“One major development opportunity for me was the opportunity to go to Poland to train a new hire for my team, to take on all of our Polish suppliers. It gave me experience with working in a different culture and helped improve my communication and administering training skills.”
Read more about Sam’s career journey at ILG on the link in our bio!
#WeAreILG #finance #fulfilment
When growing a D2C business, returning customers play an essential role; not only do they provide a steady flow of repeat sales, but they often do not cost as much to re-engage when it comes to marketing efforts, with new customers costing five to seven times more to engage than returning ones. Read more in our blog on the link in our bio about how fast and reliable shipping aids growth!
#fulfilment #shipping #D2C