Choose ILG for
Your Fulfilment

Outsource your order fulfilment to us. Whether your customers are in the UK or across the globe, we create an exceptional fulfilment experience that’s more cost-efficient for you. Choose ILG and enjoy the support of our high-calibre people, cutting-edge technology and 11 specialised facilities based in the UK and EU.

Your Promise is Our Promise

Everything at ILG is geared to ensure your customer promise is delivered with every order. From online checkout to package opening, we cover every detail. Helping to delight your customers, encourage brand loyalty and grow your business over time.

We partner with all kinds of ambitious e-commerce and retail brands, from fashion, beauty and wellbeing to organic, luxury electronics, premium baby accessories and other exclusive lines. We can help you grow too.

Call us on: 020 8970 7120

Adding Something Special

Gift
Wrapping

Nothing enhances a package more than gift wrapping to ensure your products arrive looking good and in perfect condition.

Branded packaging, protective fillers, tissue paper, decorative ribbon, we use whatever it takes to keep every item of every order safe, on-brand and beautifully presented.

Warehouse employee packing fashion postcard into a rectangular box

Personalising
Products

We can turn an order into a unique personalised gift by adding a name, monogram or special message to your products.

Our staff are trained to process personalisation requests with each order and emboss, embroider or engrave names, messages or logos to specification as part of the fulfilment process.

Returns Management

We make Returns easy and friction-free for your customers, so their experience is positive and on-brand.

We enclose tailored labels, clear instructions and branded Returns packaging with every item shipped. When returned to us, every product is quality checked and the information shared with you in real time via our WMS.

Trinny
“ILG has been an invaluable partner from day one. They’ve been completely proactive and reliable, which has enabled us to focus on growing the business.”
Trinny Woodall, Trinny London
See Trinny’s Case Study

Fulfilment Expertise

Benefit from our many years of fulfilment experience and practical expertise. Our teams are highly trained and always ready to help.

Latest
Technology

We make integration with our WMS easy. And our state-of-the-art picking systems and fulfilment tech make order processing more precise and efficient.

Bespoke
Facilities

Your stock is housed in clean, organic-certified warehouses configured to keep your precious products safe and enable efficient picking, packing and distribution.

Charlotte Tilbury store

Delivery to Retailers

We ensure that physical stores and e-tailers are always well supplied with your products, with deliveries on schedule and 100% compliant with vendor manuals.

Outsourcing Your Fulfilment?

Need Organic Fulfilment Services?

Soil Association Organic logo

Our warehouses are certified by the Soil Association to handle organic products… Learn more >

Fashion
Fulfilment

We specialise in e-commerce and retail fulfilment for high-end clothing, accessory and footwear brands.

Learn more

Beauty
Fulfilment

Our services are geared for high-quality cosmetics, skincare, haircare and male grooming products.

Learn more

Wellbeing
Fulfilment

We provide bespoke services for personal care, wellness, CBD and nutraceutical product lines.

Learn more

Customers in the EU?

We can solve your post-Brexit fulfilment challenges. Find out more >

Little Green Radicals

Fulfilment Stories

Our services are helping ambitious brands to become more successful.

Read our
case studies

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