Outsourced Fashion Fulfilment
Hand your fashion fulfilment to us. If you’re an ambitious fashion brand with customers in the UK or across the globe, ILG makes your fulfilment more cost-effective and hassle-free. Our specialist teams, state-of-the-art technology and 12 facilities in the UK and EU are perfectly geared for your e-commerce and retail fulfilment.
Customer Experience is Everything
At ILG, your customers always come first. From purchase to home delivery, our tailored fulfilment services make the customer experience exceptional at every stage, helping you to build your brand and your bottom line.
We partner with all kinds of fashion brands for their order fulfilment, from adult and children’s designer garments to high-quality footwear and high-end accessories. If you’re interested in outsourcing your fulfilment, we can help you grow, too.
Call us on: 020 8970 7120
Fashion Fulfilment Services
To us, fulfilment is about much more than getting orders from A to B: it’s about enriching the customer experience from start to finish. At ILG, we go beyond storing your goods in our warehouses and delivering them to your customers – we also provide a range of support services that enhance the experience your customers have with your brand.
Gift
Wrapping
Go beyond expectations with gift-wrapping that ensures your fashion products arrive at the doorstep exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each order safe, on-brand and beautifully presented.
Product Personalisation
Make a special gift even more special. Our fashion fulfilment teams can add a name, monogram or message to personalise your fashion products.
Managing
Returns
Our dedicated returns management teams ensure customers retain a positive impression of your brand even when returning items.
Our Fashion Fulfilment Team
Tap into decades of fashion fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.
Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfilment centres provide pristine, dust-free spaces in which to stock, pack and distribute your fashion goods.
Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell
Customers in the EU?
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business. Read more >
Customer Stories
ILG’s fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
ILG’s Support for Aldingbourne WorkAid
The Aldingbourne WorkAid scheme supports people with learning disabilities and/or autism by finding them suitable paid employment. ILG is supporting WorkAid by producing marketing materials to attract new prospective employers.
Summiting the Peak Season: Peak 2022 in Numbers
2022’s peak season was a strong one for e-commerce and retail brands. Here’s how it fared in numbers, and how we tackled it for our fulfilment customers.
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We also specialise in fulfilment for Beauty > and Wellbeing > brands.
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Summiting the Peak Season: Peak 2022 in Numbers …
Summiting the Peak Season: Peak 2022 in Numbers 2022’s peak season was a strong one for e-commerce and retail brands. Here’s how it fared in numbers, and how we tackled it for our fulfilment customers. Read more in the blog in the link in our bio!
https://www.instagram.com/p/Cp2En8CK9XZ/
ILG supports International Women’s Day 2023.…
ILG supports International Women’s Day 2023. We’re working hard to address stereotypical gender bias across the logistics sector. Today, over 43% of our 500-strong workforce are women, more than ever before.
https://www.instagram.com/p/CphnzGoMecy/
Thank you @rockinghorse67 for hosting an…
Thank you @rockinghorse67 for hosting an incredible Glitter Ball on Saturday night. This event is the highlight of their fundraising calendar where all the money raised goes to fund incredible projects supporting babies, children, young people and their families throughout Sussex. We all enjoyed a wonderful evening raising money for such a good cause.
https://www.instagram.com/p/CpcazehIJux/
Last Friday we welcomed @vibepartners to ILG, we…
Last Friday we welcomed @vibepartners to ILG, we spent the morning brainstorming all things beauty fulfilment with staff from all around the business. We spent the afternoon filming clips for an exciting new video coming soon! 🎬
https://www.instagram.com/p/CpKgJVVMwSo/
With supply chains in disarray and brands nervous…
With supply chains in disarray and brands nervous of disappointing customers by running out of products, overstocking is now a global phenomenon. Fulfilment 3PLs have found themselves struggling with the challenge of how to manage excess stock. But overstocking is an issue for brands too. So, why is overstocking happening and how can brands and 3PLs mitigate its impact in the future? Read more in our blog on the link in our bio.
https://www.instagram.com/p/Co91ZfvNhr2/
We had the pleasure of hosting a group of students…
We had the pleasure of hosting a group of students from Woodfield Secondary School recently. We had some lovely feedback from their teacher about their time with us: “Thank you so much for our visit – all of your staff were friendly and very accommodating. The students thoroughly enjoyed themselves and learnt so much about ILG and the roles that staff have. The students came back to school buzzing, with many saying they would really like to work at ILG. We were all so impressed with your company and the way it supports young people with special needs.” Find out more about how we are committed to giving back to our local communities, which includes providing employment opportunities for disadvantaged young people and those with learning challenges in the link in our bio.
https://www.instagram.com/p/Co9XUE9Mfzp/
Last week our wonderful client @scampanddude…
Last week our wonderful client @scampanddude launched their #SuperScarfMission where they are aiming to gift 60,000 Super Scarves to women across the UK starting chemotherapy. For every Super Scarf bought on their website they will donate another to their hospital partners. To find out more and help them reach their target visit their website!
https://www.instagram.com/p/CoZmZcvDD4A/
During National Apprenticeship Week, we recognise…
During National Apprenticeship Week, we recognise and celebrate ILG apprenticeship success stories. Read about 3 of our former apprentices, who kindly shared their experience and some advice to others. Do you know someone looking to kickstart their career in warehousing? Do you know anyone interested in starting their career in warehousing and looking to undertake a qualification in this field? Then refer them to us! ILG apprenticeships blend mentoring from our most experienced staff with specialist training and assessment from approved external partners. Look at our apprenticeship page in the link in our bio for more information.
https://www.instagram.com/p/CoXdDWwsR2l/
We love positive feedback from our valued…
We love positive feedback from our valued customers, and being partners in @dockandbay continued growth journey! “We are known for our sustainable products, fun/unique customer service and supersonic fast deliveries. Finding a fulfilment centre that can uphold our reputation isn’t easy but ILG really is it! They treat every single order with a personal touch, and this has consistently given us enormous confidence over peak seasons. They clearly are leading the way in their field as they have been a massive support to the growth of our business!” Head of Customer Service and Operations, Dock and Bay
https://www.instagram.com/reel/CoKhKgJDIUX/
Online shopping hasn’t just revolutionised the…
Online shopping hasn’t just revolutionised the way customers buy; it’s also revolutionised the returns process. The question for e-commerce businesses is this: how can online returns be a) managed, and b) mitigated? In our blog, we’ll take a look at how to balance both, and highlight the opportunities that careful analysis of consumer trends can bring. Read more on the link in our bio.
https://www.instagram.com/p/CoE41o_KHnl/