Outsourced Fashion Fulfilment
Hand your fashion fulfilment to us. If you’re an ambitious fashion brand with customers in the UK or across the globe, ILG makes your fulfilment more cost-effective and hassle-free. Our specialist teams, state-of-the-art technology and 12 facilities in the UK and EU are perfectly geared for your e-commerce and retail fulfilment.
Customer Experience is Everything
At ILG, your customers always come first. From purchase to home delivery, our tailored fulfilment services make the customer experience exceptional at every stage, helping you to build your brand and your bottom line.
We partner with all kinds of fashion brands for their order fulfilment, from adult and children’s designer garments to high-quality footwear and high-end accessories. If you’re interested in outsourcing your fulfilment, we can help you grow, too.
Call us on: 020 8970 7120
Fashion Fulfilment Services
To us, fulfilment is about much more than getting orders from A to B: it’s about enriching the customer experience from start to finish. At ILG, we go beyond storing your goods in our warehouses and delivering them to your customers – we also provide a range of support services that enhance the experience your customers have with your brand.
Gift
Wrapping
Go beyond expectations with gift-wrapping that ensures your fashion products arrive at the doorstep exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each order safe, on-brand and beautifully presented.
Product Personalisation
Make a special gift even more special. Our fashion fulfilment teams can add a name, monogram or message to personalise your fashion products.
Managing
Returns
Our dedicated returns management teams ensure customers retain a positive impression of your brand even when returning items.
Our Fashion Fulfilment Team
Tap into decades of fashion fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.
Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfilment centres provide pristine, dust-free spaces in which to stock, pack and distribute your fashion goods.
Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell
Customers in the EU?
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business. Read more >
Customer Stories
ILG’s fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
CEW Beauty Awards 2023!
ILG had the pleasure of sponsoring the 2023 CEW Beauty Awards and on 30th June, the winners were announced in a spectacular ceremony at The Londoner Hotel. We’re thrilled for all of the brands that were nominated as finalists, and picked up awards.
How is the Gen-Z Consumer Transforming the Beauty Market?
Gen-Z has significant power to influence the way brands launch, market and distribute their beauty products. We explore the ways Gen-Z is influencing beauty brands.
Got a question?
We also specialise in fulfilment for Beauty > and Wellbeing > brands.
Fulfilment
Pricing
Organic
Fulfilment
Our Awards
Winner:
Excellence in Customer Service 2023
Winner:
Young Employee of The Year 2022
Winner:
Logistics Service Provider of The Year 2022
Follow Us
Beauty is in the details! We always strive to…
Beauty is in the details! We always strive to deliver the best experience for our clients, in the most cost-effective way. From personalisation to gift wrapping, we go above and beyond to ensure we deliver a brand experience that delights your customers. #WeAreILG
https://www.instagram.com/reel/CxcgbUfSRAb/
Gen-Z has significant power to influence the way…
Gen-Z has significant power to influence the way brands launch, market and distribute their beauty products. In this article, written by a genuine Gen-Z consumer and drawing on research from The State of Fashion: Beauty Report, we explore the different ways Gen-Zers are influencing how beauty brands operate and why it’s important to keep up with their dynamic, ever-changing desires. Read more on the link in our bio!
https://www.instagram.com/p/CxYHR6pMSr4/
Do you have a query about our delivery services?…
Do you have a query about our delivery services? Whether that’s tracking and tracing a shipment, commodity codes or paperless trade. Read more on the link in our bio of our most common questions and answers.
https://www.instagram.com/p/CxNTutZoUTc/
Sustainable September is back at ILG! Our staff…
Sustainable September is back at ILG! Our staff play a key part in ensuring we are minimising our environmental impact, so as we raise awareness around initiatives to deliver a more sustainable future, our teams showed their support by wearing green! 💚
https://www.instagram.com/p/CxINsVAqjjn/
Case Study!…
Case Study! @sunseeker_int, based in Poole, Dorset, builds world-class, luxury motor yachts, which it sells via a network of distributors based in every continent. ILG manages their global courier needs, giving them a reliable and cost-effective solution to their high-stakes delivery requirements. Read more on the link in our bio!
https://www.instagram.com/p/Cw4qXKFMnjJ/
Our journey is about supporting beauty brands and…
Our journey is about supporting beauty brands and taking them from a conceptual idea right through to a multi-national organisation. We have supported the @spacenk launch for @hairbysammcknight, @vievemuse with their Glasgow pop-up, @jonesroadbeauty launching in @libertylondon. That’s the great thing about ILG, ultimately, we get to live a hundred stories with brands day in, day out. #Ecommerce #BeautyFulfilment #RetailFulfilment
https://www.instagram.com/reel/Cwzu54oyLIF/
We are so pleased to announce that we have…
We are so pleased to announce that we have appointed our new charities of the year, effective from 1st October. We believe in giving back to our local communities, so our staff have voted to support @turningtidesorg in the South East, and the @northamptonhope in Northampton, both of which provide much-needed support to homeless and disadvantaged individuals. Their work helps people experiencing problems of disadvantage and marginalisation, including hardship, homelessness, addiction, trauma and mental health, with specialist staff, outreach teams and residential projects. We look forward to fundraising for them in the coming months.
https://www.instagram.com/p/CwpCdPwK271/
New Case Study!…
New Case Study! Since @malinandgoetz partnered with ILG, they’ve been able to expand their customer base and offer their trademark attention to detail on a grand scale. Read more about how we help them to deliver natural, uncompleted luxury to their customers on the link in our bio! #Fulfilment #Skincare #Ecommerce
https://www.instagram.com/p/Cwmzp18sAcs/
We are so thrilled to announce that ILG have been…
We are so thrilled to announce that ILG have been shortlisted for Best Logistics Solution at the 2023 @beautymatterofficial NEXT Awards and Summit. The NEXT Awards showcase the best of what’s next in beauty, and recognise the thinkers, makers, and doers whose work raises the bar and defines the future.
https://www.instagram.com/p/CwkBw0eIqjQ/
Omnichannel has gone from being a buzzword that…
Omnichannel has gone from being a buzzword that was nice to have to being absolutely essential. For us, it is about providing that end-to-end solution, whether it be delivering to a store or a consumer at home. #WeAreILG #Omnichannel #Fulfilment
https://www.instagram.com/reel/CwUfVjprguv/