Browse our Fulfilment Stories

Discover how ILG’s years of logistics know-how and problem-solving help to keep our customers’ orders on track, every hour of every day. Explore a cross-section of fulfilment stories across three of our specialist industries, beauty, fashion and wellbeing.

We work with some of fashion’s hottest labels, to get their couture products from stock to doorstep and store. Read how we fulfil orders for gorgeous garments and accessories.
From boutique start-ups to global cosmetics companies, read how our specialist fulfilment services are the first choice for beauty brands of every size and complexion.
Read how our people, tech and facilities are ideally suited to safely store, pack, personalise and deliver products that make us feel fitter, healthier and calmer.

Little Green Radicals logo

Little Green Radicals is a London-based company that sells organic, Fairtrade clothing for babies and children worldwide.

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Charlotte Tilbury logo

As a make-up artist of more than 20 years, Charlotte Tilbury has an incredible portfolio of clients in the world of media and show business and has now poured all of her industry secrets, passion and knowhow into creating her own range of cosmetics.

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Trinny London logo

The Trinny London make-up brand was launched in 2017 by Trinny Woodall. The USP was a clip-together ‘stack’ of premium make-up pots, comprising all the colours you need to suit your individual look, selected using an online tool called Match2Me.

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This-Works

This Works is an award-winning British skincare brand renowned for delivering clean targetted skincare and sleep solutions.

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Mori logo

MORI launched in London in 2015, as an e-commerce retailer, selling baby and toddler clothes and accessories made from high-quality, natural materials from sustainable sources.

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Ark Skincare

ARK Skincare first approached ILG to help fulfil orders secured by its travelling sales team, selling directly to consumers and salons.

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Bordelle logo

Bordelle is a new, high-quality concept in women’s experimental lingerie that blurs the lines between seduction and ready-to-wear with an exclusive customised fabric construction method.

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Small Luxury Hotels logo

The Small Luxury Hotels of the World™ (SLH) brand is an unrivalled portfolio of some of the world’s finest small independent hotels. Comprising over 520 hotels in more than 80 countries, the diversity of the individual hotels, and the experiences that they offer, is exceptional.

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Shower Seal logo

Shower Seal Ltd is the UK’s largest supplier of shower door and bath screen parts, selling to businesses and consumers via its online shop.

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Malin Goetz logo

In March 2004, Matthew Malin and Andrew Goetz first opened their doors in New York’s Chelsea neighbourhood with a modern, local apothecary approach to luxury skincare.

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Self-Portrait logo

Self-Portrait is a fashion label launched in 2013 by Central Saint Martins graduate Han Chong. The label is stocked by major international retailers including Selfridges, Nordstrom and Net-a-Porter, as well as its own online shop.

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Fulfilment Insights

Keep up to date with the latest tips and fulfilment articles >

Summiting the Peak Season: Peak 2022 in Numbers

2022’s peak season was a strong one for e-commerce and retail brands. Here’s how it fared in numbers, and how we tackled it for our fulfilment customers.

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Why Overstocking is Under-Performing

With supply chains in disarray and brands nervous of disappointing customers by running out of products, overstocking is now a global phenomenon.

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