Browse our Fulfilment Stories
Discover how ILG’s years of logistics know-how and problem-solving help to keep our customers’ orders on track, every hour of every day. Explore a cross-section of fulfilment stories across three of our specialist industries, beauty, fashion and wellbeing.
Jones Road Beauty was created by US celebrity make-up artist and entrepreneur Bobbi Brown. ILG is helping Jones Road Beauty meet growing demand for its iconic beauty products in the UK, both online and in-store.
Charlotte Tilbury is a highly successful, global cosmetics brand. ILG was brought on board to enhance and expand every touchpoint of the fulfilment journey – with glowing success.
Trinny London was a relatively new brand when its partnership with ILG first began. Together, we’ve helped grow the beauty brand with scalable fulfilment that met Trinny London at every touchpoint along its journey to success.
MALIN+GOETZ first opened their doors in New York’s Chelsea neighbourhood with a modern, local apothecary approach to luxury skincare. By partnering with ILG, they’ve been able to expand their customer base and offer their trademark attention to detail on a grand scale.
Working with ILG enables ethical children’s clothing brand, Little Green Radicals, to focus on growth through e-commerce, wholesale and flash sales.
Founded in 2003 by Kathy Phillips, a former Vogue UK Beauty Director, This Works has established a significant presence in the beauty and wellness industry. With ILG, their reach is global.
Baby and toddler retailer MORI partnered with ILG to expand their fulfilment capabilities, enabling them to deliver highly personalised orders to meet growing demand.
ARK Skincare’s business evolved towards a more conventional e-commerce model, and so the required fulfilment capacity rapidly grew.
Bordelle’s high-quality concept in women’s experimental lingerie made an instant impact. Their major growth and international expansion means they needed a reliable fulfilment partner they could trust.
The Small Luxury Hotels of the World™ (SLH) brand is an unrivalled portfolio of some of the world’s finest small independent hotels. Partnering with them to manage their distribution network represented a major challenge, that ILG was more than prepared to tackle.
Shower Seal Ltd is the UK’s largest supplier of shower door and bath screen parts, selling to businesses and consumers via its online shop. Our fulfilment services enable them to delight every customer.
Self-Portrait fashion label is stocked by major international retailers including Selfridges, Nordstrom and Net-a-Porter, as well as its own online shop. ILG handles fulfilment across Self-Portrait’s channels, delivering a holistic brand experience wherever their luxurious products are sold.
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How Our Fulfilment Clients Benefit from a Long-Term Partnership
At ILG, one of our key metrics for success is the growth of our clients. Our mission is to make our customers more successful, and we believe this is best achieved through long-standing partnerships with them.
How to Make Your E-Commerce Packaging More Sustainable
Choosing the right delivery packaging for your beauty and wellbeing products is vital. Balancing a perfect unboxing experience and the sustainability of your outer packaging materials can transform the experience for your customers.
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There’s no getting around it: finding an ideal…
There’s no getting around it: finding an ideal shipping solution is a major logistical challenge for even the most experienced business. Read about how your business can benefit from a multi-carrier delivery partner on the link in our bio.
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Today’s World Environment Day campaign…
Today’s World Environment Day campaign #BeatPlasticPollution calls for global solutions to combat plastic pollution. This annual UN initiative encourages a worldwide day of action, with tens of millions of people taking part along with governments, companies, cities and community organisations. This year’s theme is to beat plastic pollution and at ILG we are encouraging staff to dress sustainably, shop sustainably and choose plastic free personal care products. Read more about World Environment Day and how you can take part on the link in our bio!
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New Case Study!…
New Case Study! Read all about our partnership with @jonesroadbeauty on the link in our bio.
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This month at ILG we took part in #NoMowMay to to…
This month at ILG we took part in #NoMowMay to to boost the flowers and nectar available to pollinating insects such as bees, butterflies and moths. It also allows spring flowers to set seed and plants to establish themselves in advance of the summer.
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Last week two members of the ILG team spent 5 days…
Last week two members of the ILG team spent 5 days cycling 160 miles to all ILG sites in the UK in aid of the @rockinghorse67 Children’s Charity. Their last stop was the Royal Alexandra Children’s hospital to deliver teddy bears that had been donated by ILG staff. A huge congratulations to Daniel Roffey and Daniel Putland for so far raising £465!
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The ILG Annual Awards for Excellence…
The ILG Annual Awards for Excellence Earlier this month we held our fabulous annual awards evening to celebrate the fantastic achievements made over the last 12 months! We gathered at the Hilton in Gatwick for an evening to applaud those individuals and teams who really went the extra mile in 2022. Read more to find out who our worthy winners were, in the blog in the link in our bio!
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Pressure is building on the fashion industry to…
Pressure is building on the fashion industry to address its sustainability record. New regulations in key territories mark a serious shift in governmental attitudes. Read more in the link in our bio about why saving the planet makes sense for clothing and accessory brands.
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We are thrilled to announce that ILG has been…
We are thrilled to announce that ILG has been awarded the ISO 14001 certification, demonstrating our commitment to environmental sustainability and responsible business practices! Read more in the link in our bio!
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As May is Mental Health Awareness Month, we have…
As May is Mental Health Awareness Month, we have shared with our staff some key information about mental health issues, to help raise awareness and understanding. We have also shared how our team of Mental Health Champions help our colleagues, providing support and guidance – not just in May, but all year round! Our Mental Health Champions have encouraged us all to #WalkThisMay, by getting outside for a daily walk to support our mental and physical wellbeing.
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At ILG, one of our key metrics for success is the…
At ILG, one of our key metrics for success is the growth of our clients. Our mission is to make our customers more successful, and we believe this is best achieved through long-standing partnerships with them. Read more in the link in our bio about how our services and ethos facilitate their growth at every stage of fulfilment.
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