New business enquiries
Find out more
Find out more
No job is complete until your package reaches your customer
Customer Service Account Executive, Fulfilment
My name’s Callie and I’m a Customer Service Account Executive at ILG. It’s my job to get to know your brand and your products and make sure we provide you with a fulfilment service that meets your specific needs.
Every customer is assigned an Account Manager like me and we become your personal contact, offering daily support and guidance. When you join us, we also assign a specialist implementation Project Manager, who ensures a seamless transition and the best level of service.
Get in touch to speak to one of our experts about your fulfilment requirements.
Read our useful guides about specific aspects of fulfilment.
"We needed a logistics partner with clothing and gift fulfilment expertise, who could handle the volume but also deliver high-quality personalisation. Attention to detail and reliability were the key decision makers; ILG convinced us that they could do the job and have lived up to our expectations.”
MORI - Organic Baby Clothes
Read customer story
"Having a logistics partner with the experience and capacity of ILG has been invaluable. Their ability to advise us and take the initiative when required has enabled us to concentrate on doing our part, knowing that our customers are receiving the experience they expect."
ARK Skincare - Beauty
“ILG are not just another supplier to us. They are a true partner who care about the quality of service they deliver and seem to have as much passion for our brand as we do.”
This Works - Fragrance, Skincare, Bath & Body Products