Dan Smith - Customer Service Section Manager - experts in outsourced ecommerce shipping and fulfilment across Sussex, Surrey and the South East

“We offer the quickest and most cost-effective way to get your e-commerce business selling”

Dan Smith - Customer Service Section Manager

fufilment E-commerce

E-commerce Fulfilment

I’m Dan and I’m a Customer Service Section Manager at ILG. We provide a specialised fulfilment service for e-commerce businesses, tailored to give you the maximum help in getting your business up and running.

We can offer a fully outsourced service or work on specific elements of your supply chain to give the best service to your customers. Due to our buying power, we provide a clearly defined, low-cost implementation process with all pricing based on activity (I.e. no fixed costs), as well as flexible credit terms and a maximum order charge.

Our experienced team will look after all your fulfilment and delivery requirements so that you can focus on building your business. We offer the latest API technology to integrate with the online market place including Amazon, ebay, Shopify, Magento and more.

Read what our customers say about us

Our services

  • Order capture
  • Fulfilment
  • Returns management
  • Product collection from manufacturers, including shipping & packaging
  • Product labelling and barcoding
  • Bespoke packaging design and gift wrapping
  • Personalised and branded delivery communications
  • Customs clearance services
  • Third party collections
  • Re-work
  • Insurance

Our Returns Management Service

  • Policy set-up and process definition
  • Collection options
  • Exchange and back orders

Want to find out more? Get in touch