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Our knowledge and expertise in the travel industry ensures the best service to your customers
Customer Service Training Manager
I’m Jane and I’m a Customer Service Training Manager at ILG.
We work extensively with clients from the travel industry to provide order fulfilment and distribution to any destination in the world making us specialists in collateral support for global exhibitions and events.
Our staff can manage your order processing, fulfilment and distribution services from conception to completion. Our activity-based pricing means you only pay for the services you use – there are no fixed costs, and our buying power means we can secure the most competitive rates for delivery around the world.
Our in-house team takes care of all your worldwide customs compliance procedures and paperwork and we provide real-time visibility of your orders and stock control via secure web access to our IT systems.
Get in touch to speak to one of our experts about your fulfilment requirements.
Read our useful guides about specific aspects of fulfilment.
“The status of ‘preferred supplier’ to Sunseeker is not given lightly, given our stature in the industry, so clearly over the last eight years ILG has proven its ability to provide us with efficient courier services on a worldwide basis. As such we are extremely pleased to be working in partnership with ILG.”
Sunseeker - Luxury Motoryachts
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“When you have to distribute to hotels in different cities around the world, or to country retreats that could be on a beach in some far flung land, it is useful to know we have ILG as our courier service.”
Small Luxury Hotels of the World (SLH)
“The staff at ILG are always responsive. They act quickly to resolve our queries and nothing is ever too big a problem for them.”
Trend - Building Energy Management System Manufacturer