Industry Tips and News

Summiting the Peak Season: Peak 2022 in Numbers 2022’s peak season was a strong one for e-commerce and retail brands. Here’s how it fared in numbers, and how we tackled it for our fulfilment customers. Read more in the blog in the link in our bio!

ILG supports International Women’s Day 2023. We’re working hard to address stereotypical gender bias across the logistics sector. Today, over 43% of our 500-strong workforce are women, more than ever before.

Thank you @rockinghorse67 for hosting an incredible Glitter Ball on Saturday night. This event is the highlight of their fundraising calendar where all the money raised goes to fund incredible projects supporting babies, children, young people and their families throughout Sussex. We all enjoyed a wonderful evening raising money for such a good cause.

Last Friday we welcomed @vibepartners to ILG, we spent the morning brainstorming all things beauty fulfilment with staff from all around the business. We spent the afternoon filming clips for an exciting new video coming soon!  🎬

With supply chains in disarray and brands nervous of disappointing customers by running out of products, overstocking is now a global phenomenon. Fulfilment 3PLs have found themselves struggling with the challenge of how to manage excess stock. But overstocking is an issue for brands too. So, why is overstocking happening and how can brands and 3PLs mitigate its impact in the future? Read more in our blog on the link in our bio.

We had the pleasure of hosting a group of students from Woodfield Secondary School recently. We had some lovely feedback from their teacher about their time with us: “Thank you so much for our visit – all of your staff were friendly and very accommodating. The students thoroughly enjoyed themselves and learnt so much about ILG and the roles that staff have. The students came back to school buzzing, with many saying they would really like to work at ILG. We were all so impressed with your company and the way it supports young people with special needs.” Find out more about how we are committed to giving back to our local communities, which includes providing employment opportunities for disadvantaged young people and those with learning challenges in the link in our bio.

Last week our wonderful client @scampanddude launched their #SuperScarfMission where they are aiming to gift 60,000 Super Scarves to women across the UK starting chemotherapy. For every Super Scarf bought on their website they will donate another to their hospital partners. To find out more and help them reach their target visit their website!

During National Apprenticeship Week, we recognise and celebrate ILG apprenticeship success stories. Read about 3 of our former apprentices, who kindly shared their experience and some advice to others. Do you know someone looking to kickstart their career in warehousing? Do you know anyone interested in starting their career in warehousing and looking to undertake a qualification in this field? Then refer them to us! ILG apprenticeships blend mentoring from our most experienced staff with specialist training and assessment from approved external partners. Look at our apprenticeship page in the link in our bio for more information.

We love positive feedback from our valued customers, and being partners in @dockandbay continued growth journey! “We are known for our sustainable products, fun/unique customer service and supersonic fast deliveries. Finding a fulfilment centre that can uphold our reputation isn’t easy but ILG really is it! They treat every single order with a personal touch, and this has consistently given us enormous confidence over peak seasons. They clearly are leading the way in their field as they have been a massive support to the growth of our business!” Head of Customer Service and Operations, Dock and Bay

Online shopping hasn’t just revolutionised the way customers buy; it’s also revolutionised the returns process. The question for e-commerce businesses is this: how can online returns be a) managed, and b) mitigated? In our blog, we’ll take a look at how to balance both, and highlight the opportunities that careful analysis of consumer trends can bring. Read more on the link in our bio.