03rd October 2022
Carrier Service Updates
We have compiled the links to our carriers for quick access to their service updates pages.
My ILG
Welcome to the ILG customer portal. Log in to make your fulfilment and delivery bookings, or check below for the latest customer updates. For specific queries, please call us on
0344 264 8000
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Your Latest Updates
03rd October 2022
UK Port Strike Action – 11th-17th October 2022
This update is to inform you of further planned strike action affecting UK ports which will have an…
28th September 2022
UPS Temporary Peak Service Surcharge
With the holiday season just around the corner, the number of parcels moving through the global network is…
26th September 2022
Royal Mail Strike Action – 30th September and 1st October
Further to our previous communication, this is to remind you of the strike action by members of The…
22nd September 2022
Indicative Peak and Festive Period Opening Hours 2022
At ILG we are busy preparing for the peak trading period which is fast approaching. If you are…
15th September 2022
Update on UK Port Strike Action – Impact on Sea Freight Services
Port of Felixstowe The Port of Felixstowe have confirmed that they have received notice from Unite of further…
27th April 2022
Notification of Revised UPS Surcharges
UPS has been closely monitoring events related to the global coronavirus pandemic and continues to support the needs…
07th April 2022
Delays to European Road Shipments
Please be advised that until further notice, shipments to and from mainland Europe via our road services may…