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Welcome to the ILG customer portal. Log in to make your fulfilment and delivery bookings, or check below for the latest customer updates. For specific queries, please call us on

0344 264 8000

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Your Latest Updates

Carrier Service Updates

We have compiled the links to our carriers for quick access to their service updates pages.

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UK Port Strike Action – 11th-17th October 2022

This update is to inform you of further planned strike action affecting UK ports which will have an…

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UPS Temporary Peak Service Surcharge

With the holiday season just around the corner, the number of parcels moving through the global network is…

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Royal Mail Strike Action – 30th September and 1st October

Further to our previous communication, this is to remind you of the strike action by members of The…

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Indicative Peak and Festive Period Opening Hours 2022

At ILG we are busy preparing for the peak trading period which is fast approaching. If you are…

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Update on UK Port Strike Action – Impact on Sea Freight Services

Port of Felixstowe The Port of Felixstowe have confirmed that they have received notice from Unite of further…

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Notification of Revised UPS Surcharges

UPS has been closely monitoring events related to the global coronavirus pandemic and continues to support the needs…

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Delays to European Road Shipments

Please be advised that until further notice, shipments to and from mainland Europe via our road services may…

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