22nd November 2022
This is to keep you updated on the continuing situation with regards to further industrial action at Royal Mail.
As per our previous communication, the CWU has formally notified Royal Mail of its intention to take national strike action on Thursday 24th and Friday 25th November 2022. However, we have now been informed of further national strike action planned for Wednesday 30th November and Thursday 1st December 2022.
Please note that timing of this action has been chosen for maximum impact, as the dates fall directly on Black Friday (25th November) and on the previous trading day (24th November). As such, we expect these days of industrial action to cause significant disruption to shipments tendered over the Black Friday / Cyber Monday period. We are also expecting further disruption on the second week of action, as the network will not have fully recovered from this week’s strikes.
We have been working to develop contingency plans where possible, but unfortunately, we are now advising of significant disruption to all shipments sent with Royal Mail on and around the strike dates, particularly given the exceptionally busy time of year.
Please note, our other carrier partners are advising that they are unable to accept any significant additional volume on the proposed strike dates, as they have no extra capacity within their networks and do not want to jeopardise their operations. They are also anticipating possible disruption during and around the strike period should they find their networks flooded with additional volume, particularly given the busy Black Friday trading weekend.
As such, we are now advising that, until at least 5th December, all domestic Next Day delivery services are disabled, as we expect the industrial action and wider pressure on the networks to cause widespread disruption.
Unfortunately, the fallout of the Royal Mail strikes is beyond our control, so we advise you to inform your customers to expect significant disruption. There will be delays to collections and moreover, we expect substantial impact in the days after the strike action as the network recovers.
Specifically, we advise you to add additional lead times for all parcels sent via Royal Mail. We are anticipating delays of up to 7-8 working days for all parcels sent with Royal Mail on or around the strike dates. Shipments will also experience collection scan delays due to the disruption and will not show tracking until they are processed by Royal Mail.
We apologise for any inconvenience the strike action causes to you and your customers. If you have any questions, please reach out to your usual ILG contact.