Preparing for Peak Season
At ILG we start peak season planning as early as possible. In the world of e-commerce, having a defined plan of action for your fulfilment ahead of time can make a real difference. Preparations begin as early as January, so our fulfilment experts have plenty of time to align our processes before order volumes climb in October.
Getting a headstart with your Golden Quarter fulfilment will ensure you’re in the perfect position for the busiest shopping period of the year.
Pre-Peak Advice and Support
Over the years we’ve worked through dozens of peaks. Use our tools, tips and industry-leading know-how to make your next peak more successful.
Summiting the Peak Season: Peak 2022 in Numbers
2022’s peak season was a strong one for e-commerce and retail brands. Here’s how it fared in numbers, and how we tackled it for our fulfilment customers.
Why Overstocking is Under-Performing
With supply chains in disarray and brands nervous of disappointing customers by running out of products, overstocking is now a global phenomenon.
How to Effectively Navigate E-Commerce Returns
Online shopping hasn’t just revolutionised the way customers buy; it’s also revolutionised the returns process.
How to Improve Customer Experience During Peak Times in Ecommerce
When it comes to e-commerce, customer experience is key, especially during peak seasons. When trying to appeal to new customers, and keeping current customers happy with your service, there are many wa…
7 Tips for Maximising Success During Peak Season
With businesses across the nation preparing for the busier shopping period, now is the perfect time to refine your peak season planning. We’ve compiled a list of tips to maximise success during peak.
Heading for a Recessional Peak?
Find out how an exceptional customer experience and building brand loyalty can help brands as purse strings of UK consumers tighten.
Stocking up for Black Friday? Is your 3PL Prepared?
In Parts 1 and 2 of this series on Black Friday 2021, we’ve looked at consumer behaviour and retailers’ attitudes in this year of disruption and unpredictability.
Twist or Stick? How Retailers are Approaching Black Friday Amid Huge Market Uncertainty
Since it landed in the UK in 2013 Black Friday has forced retailers to completely rethink the traditional Christmas shopping period and post-Christmas sales.
Why Client Service is Key to a Successful Fulfilment Partnership
Successful fulfilment is about more than just meeting orders at peak. Find out how client service can enhance the 3PL experience here.
Take Your E-Commerce Fulfilment Further
Preparing for peak is just the beginning. We help our customers achieve success with their own customers all year round, including during the busy peak period itself.
If you’re looking for a fulfilment partner who can meet the demands of your busiest season, you’ve come to the right place.
Got a question?
Looking for something else?
Explore our Peak Hub for everything you need to know about gearing up for the Golden Quarter – and beyond.
Summit the Peak Season with ILG
If you’re an e-commerce business, make sure you’re primed for this year’s peak. See how our fulfilment services can power your orders during peak and the rest of the year.
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Beauty is in the details! We always strive to…
Beauty is in the details! We always strive to deliver the best experience for our clients, in the most cost-effective way. From personalisation to gift wrapping, we go above and beyond to ensure we deliver a brand experience that delights your customers. #WeAreILG
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Gen-Z has significant power to influence the way…
Gen-Z has significant power to influence the way brands launch, market and distribute their beauty products. In this article, written by a genuine Gen-Z consumer and drawing on research from The State of Fashion: Beauty Report, we explore the different ways Gen-Zers are influencing how beauty brands operate and why it’s important to keep up with their dynamic, ever-changing desires. Read more on the link in our bio!
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Do you have a query about our delivery services?…
Do you have a query about our delivery services? Whether that’s tracking and tracing a shipment, commodity codes or paperless trade. Read more on the link in our bio of our most common questions and answers.
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Sustainable September is back at ILG! Our staff…
Sustainable September is back at ILG! Our staff play a key part in ensuring we are minimising our environmental impact, so as we raise awareness around initiatives to deliver a more sustainable future, our teams showed their support by wearing green! 💚
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Case Study!…
Case Study! @sunseeker_int, based in Poole, Dorset, builds world-class, luxury motor yachts, which it sells via a network of distributors based in every continent. ILG manages their global courier needs, giving them a reliable and cost-effective solution to their high-stakes delivery requirements. Read more on the link in our bio!
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Our journey is about supporting beauty brands and…
Our journey is about supporting beauty brands and taking them from a conceptual idea right through to a multi-national organisation. We have supported the @spacenk launch for @hairbysammcknight, @vievemuse with their Glasgow pop-up, @jonesroadbeauty launching in @libertylondon. That’s the great thing about ILG, ultimately, we get to live a hundred stories with brands day in, day out. #Ecommerce #BeautyFulfilment #RetailFulfilment
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We are so pleased to announce that we have…
We are so pleased to announce that we have appointed our new charities of the year, effective from 1st October. We believe in giving back to our local communities, so our staff have voted to support @turningtidesorg in the South East, and the @northamptonhope in Northampton, both of which provide much-needed support to homeless and disadvantaged individuals. Their work helps people experiencing problems of disadvantage and marginalisation, including hardship, homelessness, addiction, trauma and mental health, with specialist staff, outreach teams and residential projects. We look forward to fundraising for them in the coming months.
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New Case Study!…
New Case Study! Since @malinandgoetz partnered with ILG, they’ve been able to expand their customer base and offer their trademark attention to detail on a grand scale. Read more about how we help them to deliver natural, uncompleted luxury to their customers on the link in our bio! #Fulfilment #Skincare #Ecommerce
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We are so thrilled to announce that ILG have been…
We are so thrilled to announce that ILG have been shortlisted for Best Logistics Solution at the 2023 @beautymatterofficial NEXT Awards and Summit. The NEXT Awards showcase the best of what’s next in beauty, and recognise the thinkers, makers, and doers whose work raises the bar and defines the future.
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Omnichannel has gone from being a buzzword that…
Omnichannel has gone from being a buzzword that was nice to have to being absolutely essential. For us, it is about providing that end-to-end solution, whether it be delivering to a store or a consumer at home. #WeAreILG #Omnichannel #Fulfilment
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