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Prepared for Peak

At ILG we start peak-planning as early as possible. Preparations begin in January, so we have plenty of time to align our people and processes before order volumes climb in October. 

Pre-Peak Advice and Support

Over the years we’ve worked through dozens of peaks. Use our tools, tips and know-how to make your next peak more successful.

Why Overstocking is Under-Performing

With supply chains in disarray and brands nervous of disappointing customers by running out of products, overstocking is now a global phenomenon.

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How to Effectively Navigate E-Commerce Returns

Online shopping hasn’t just revolutionised the way customers buy; it’s also revolutionised the returns process.

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How to Improve Customer Experience During Peak Times in Ecommerce

When it comes to e-commerce, customer experience is key, especially during peak seasons. When trying to appeal to new customers, and keeping current customers happy with your service, there are many wa…

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7 Tips for Maximising Success During Peak Season

With businesses across the nation preparing for the busier shopping period, now is the perfect time to refine your peak season planning. We’ve compiled a list of tips to maximise success during peak.

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Heading for a Recessional Peak?

Find out how an exceptional customer experience and building brand loyalty can help brands as purse strings of UK consumers tighten.

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Stocking up for Black Friday? Is your 3PL Prepared?

In Parts 1 and 2 of this series on Black Friday 2021, we’ve looked at consumer behaviour and retailers’ attitudes in this year of disruption and unpredictability.

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Twist or Stick? How Retailers are Approaching Black Friday Amid Huge Market Uncertainty

Since it landed in the UK in 2013 Black Friday has forced retailers to completely rethink the traditional Christmas shopping period and post-Christmas sales.

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Got a question?

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Summit the Peak Season with ILG

If you’re an e-commerce business, make sure you’re primed for this year’s peak. See how our fulfilment services can power your orders during peak and the rest of the year.

Get in touch today >

“We are known for our sustainable products, fun/unique customer service & supersonic fast deliveries. Finding a fulfilment centre that can uphold our reputation isn’t easy but ILG really is it! They treat every single order with a personal touch, and this has consistently given us enormous confidence over peak seasons. They clearly are leading the way in their field as they have been a massive support to the growth of our business!”
Head of Customer Service and Operations, Dock & Bay

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