When your goods are in our warehouses or in transit, they are covered on a limited liability basis in line with our terms and conditions. For full coverage, a separate insurance policy is required which can usually be added to your existing policy. You can either source the additional policy yourself, or we can introduce you to the right specialist.

Yes, we offer competitively priced international import services from all over the world to bring back your goods safely to the UK. Our highly knowledgeable and experienced ILG Customer Service Team can assist with your customs clearance too.

No, currently we don’t provide bonded warehouse facilities.

Yes, we regularly service customers from all over the world. We may require some additional information as part of the implementation process and a deposit to secure credit terms.

Outsourcing takes away the effort and stress of managing the fulfilment process yourself, so you can focus on what’s most important, growing your business. Our outsourced fulfilment services provide accurate, efficient fulfilment backed by flexible costs and a wide variety of fast international shipping options. The streamlined process of outsourced fulfilment also ensures that as your business grows, your logistics keep up with increased demand.

Order fulfilment is the process of receiving an order (usually from a website) through to picking, packing and delivering the purchased items to your customer.